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News

07/12/2016

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Further dates announced for public consultation meetings

Health Minister Michelle O’Neill has announced a series of further public meetings to be held in January 2017 on the proposed criteria to be used to reconfigure, change and improve our health service.

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Blog

01/12/2016

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Patients Need Better Information About Waiting Times

My job in the Patient and Client Council is to run our Complaints Support Service for people who want to make a complaint or raise a concern about health and social care services. Anyone can call our free helpline on 0800 917 0222 and talk to one of our team of six officers.

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News

30/11/2016

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Health Minister announces public consultation meetings

Health Minister Michelle O’Neill has announced a series of public meetings on the proposed criteria to be used to reconfigure, change and improve our health service.

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Filed in:

News

30/11/2016

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Patients complaints over long waiting times

Nearly 2,600 people contacted the Patient and Client Council’s Complaints Support Service last year. Of that number, 907 people used the service to make a formal complaint about their experience.

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Blog

25/11/2016

6 Comments

Give your feedback to improve patient experience

Patients, clients and carers have a right to experience respectful and professional care in a supportive environment, where their privacy is protected and dignity is maintained.

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Blog

18/11/2016

3 Comments

Have your say on health and social care changes

Health Minister Michelle O’Neill has published a public consultation paper and is now encouraging all people who use, or work within, health and social care services in Northern Ireland to have their say about how those services can be reconfigured.

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Filed in:

News

14/11/2016

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Health and Social Care Transformation

Health Minister Michelle O’Neill has announced a consultation on the proposed criteria to be used to reconfigure, change and improve our health service. We would encourage you to take part in the consultation and share your views.

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Filed in:

Blog

11/11/2016

5 Comments

Testing times

Paul Smyth spent nearly 40 years as a Radiographer in the Health Service before retiring last December. During that time, one of the most consistent issues he experienced was a lack of information given to patients prior to a medical investigation, which made some patients anxious. He explains here how those anxieties can be allayed

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Blog

28/10/2016

4 Comments

A health service for the people, by the people

This week, Health Minister Michelle O’Neill presented her 10-year vision to radically transform health and social care in Northern Ireland. Minister O’Neill said the health service is “at breaking point”, requiring a whole-system transformation across primary, secondary and community care

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Blog

21/10/2016

3 Comments

Listening to The People’s Voice

Over the past seven years, the PCC has engaged with tens of thousands of people on a wide range of health and social care-related issues through our many surveys, face-to-face interviews, workshops and contact with the general public at events right across Northern Ireland

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Blog

14/10/2016

6 Comments

Food for Thought

In May this year, we published a blog by Tina Thompson describing her experiences of hospital food. Tina has coeliac disease and has specific dietary requirements to keep her symptoms under control

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Filed in:

Blog

30/09/2016

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Caring to the very end

When people think of palliative or end-of-life care they tend to picture the last weeks and days in someone’s life, such as those people with advanced cancer living out their last days in a hospice.

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News

29/09/2016

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Make a Connection!

People across Northern Ireland are being offered the opportunity to share their views on health and social care services at a series of informal events

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Blog

22/09/2016

1 Comments

Caring for someone with Huntington’s Disease means having to grow up fast

Ashley Clarke, a carer, full time student, volunteer and trustee of Huntington’s Disease Association Northern Ireland (HDANI) describes her experience of caring for her dad who has Huntington’s.

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News

19/09/2016

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Social Care Workforce registration

By March 2017 it will be compulsory for all members of the Social Care Workforce to register with the Northern Ireland Social Care Council.

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News

15/09/2016

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Patient and Client Council presents to Health Committee

Today the Patient and Client Council presented an overview briefing to the Health Committee.

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Filed in:

Blog

15/09/2016

14 Comments

Improving the UK medical register

Would you find it helpful to have more information about your doctor, on the medical register? The General Medical Council’s Chief Executive, Niall Dickson explains what the UK medical register is and how you can share your views on improving the register.

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Filed in:

News

12/09/2016

13 Comments

A Hidden Condition - patient stories

Today, the Patient and Client Council has published a compilation of fibromyalgia patient stories called ‘A Hidden Condition’, which highlights the experience of patients living with fibromyalgia.

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