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Blog

09/12/2016

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Healthcare services must keep up with how we manage the rest of our lives

The pace of change in how we live our lives has never been greater. Smartphones, as we now know them, only came on the market around the time the Patient and Client Council was established in 2009. Today, seven out of 10 of us now own one.

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Blog

01/12/2016

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Patients Need Better Information About Waiting Times

My job in the Patient and Client Council is to run our Complaints Support Service for people who want to make a complaint or raise a concern about health and social care services. Anyone can call our free helpline on 0800 917 0222 and talk to one of our team of six officers.

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Blog

25/11/2016

6 Comments

Give your feedback to improve patient experience

Patients, clients and carers have a right to experience respectful and professional care in a supportive environment, where their privacy is protected and dignity is maintained.

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18/11/2016

3 Comments

Have your say on health and social care changes

Health Minister Michelle O’Neill has published a public consultation paper and is now encouraging all people who use, or work within, health and social care services in Northern Ireland to have their say about how those services can be reconfigured.

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Blog

11/11/2016

5 Comments

Testing times

Paul Smyth spent nearly 40 years as a Radiographer in the Health Service before retiring last December. During that time, one of the most consistent issues he experienced was a lack of information given to patients prior to a medical investigation, which made some patients anxious. He explains here how those anxieties can be allayed

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Blog

28/10/2016

4 Comments

A health service for the people, by the people

This week, Health Minister Michelle O’Neill presented her 10-year vision to radically transform health and social care in Northern Ireland. Minister O’Neill said the health service is “at breaking point”, requiring a whole-system transformation across primary, secondary and community care

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Blog

21/10/2016

3 Comments

Listening to The People’s Voice

Over the past seven years, the PCC has engaged with tens of thousands of people on a wide range of health and social care-related issues through our many surveys, face-to-face interviews, workshops and contact with the general public at events right across Northern Ireland

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Blog

14/10/2016

6 Comments

Food for Thought

In May this year, we published a blog by Tina Thompson describing her experiences of hospital food. Tina has coeliac disease and has specific dietary requirements to keep her symptoms under control

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Blog

30/09/2016

1 Comments

Caring to the very end

When people think of palliative or end-of-life care they tend to picture the last weeks and days in someone’s life, such as those people with advanced cancer living out their last days in a hospice.

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Blog

22/09/2016

1 Comments

Caring for someone with Huntington’s Disease means having to grow up fast

Ashley Clarke, a carer, full time student, volunteer and trustee of Huntington’s Disease Association Northern Ireland (HDANI) describes her experience of caring for her dad who has Huntington’s.

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15/09/2016

14 Comments

Improving the UK medical register

Would you find it helpful to have more information about your doctor, on the medical register? The General Medical Council’s Chief Executive, Niall Dickson explains what the UK medical register is and how you can share your views on improving the register.

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Blog

01/09/2016

7 Comments

Organ Donation – Having information to make decisions

There are currently around 657,000 people from Northern Ireland on the NHS Organ Donation Register, that’s around 36% of the total population.

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Blog

11/08/2016

24 Comments

Travelling to hospital appointments in Northern Ireland

Reaching specialist health and social care services in Northern Ireland, can often involve substantial travel. The availability of transport is an essential part of making health and social care services work efficiently, yet people have missed appointments and cancelled appointments, due to issues with transport. Considering transport needs when planning and delivering health and social care services, could help make services more efficient by getting people to the right place at the right time.

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04/08/2016

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Raising awareness of Sarcoma

Sarcomas are rare cancers that develop in the supporting or connective tissues of the body such as muscle, bone, nerves, cartilage, blood vessels and fat. Paul’s Campaign started in 2011, after a young man called Paul from Derry, passed away, following a battle with Sarcoma. Lisa-Marie Holden, from Paul’s Campaign explains more.

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