The Patient and Client Council will support you if you have a concern about any part of Health and Social Care.

Our How can we help? booklet contains tips, advice and information on making a complaint, concern or how to contact the correct person.

Our Advocacy Service is here to:

  • Give you information on how to complain and who to complain to
  • Help you write letters of concern
  • Make telephone calls for you about your concern
  • Go with you to meetings about your concern and make sure you are responded to
  • Work with health and social care organisations to improve services as a result of your concern.

Check out our video to find out more about our Advocacy Support Service:

Information on requesting your medical records, on registering with a GP and getting dental treatment is available on NI Direct.

If you have any further questions please fill in the form below and a member of the Advocacy Support Team will contact you. Let us know if you would prefer us to telephone you or reply by e-mail.

To find out how the Patient and Client Council (PCC) manage your personal data please refer to our Privacy Policy.


Complaints Form