Should you wish to speak to the Patient and Client Council about any aspect of Health and Social Care please call our Freephone line on 0800 917 0222 or complete our online form: Contact Us – Patient and Client Council Northern Ireland (


As of 23rd March 2020 the Government released new guidance around COVID-19 requesting that everyone stay at home:

  • Only go outside for food, health reasons or essential work
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

For further details on this new guidance please see here.


COVID-19 (Coronavirus) has now been confirmed in Northern Ireland. For accurate and up to date advice and guidance¬†please see the Public Healthy Agency’s guidelines here.

If you are concerned or feel you have symptoms Northern Ireland now has full access to the NHS 111 helpline service on COVID-19 (Coronavirus). Callers should press 1 when they are advised.

Or why not WhatsApp with your COVID-19 question’s? To use the free Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and message the word ‘hi‘ in a WhatsApp message to get started.

The Government released their plan for the period of mid- March to Mid-April on the 19th March 2020, read it here.

The Government Action plan for COVID-19 can be downloaded here.


Should you currently be feeling distressed or overwhelmed with the current situation please note that people in Northern Ireland can call Lifeline on 0808 808 8000.

Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair.

No matter what your age or where you live in Northern Ireland, if you are or someone you know is in distress or despair, Lifeline is here to help.