Should you wish to speak to the Patient and Client Council about any aspect of Health and Social Care please call our Freephone line on 0800 917 0222 or email us at


Watch this important message from the Respiratory team at the Belfast Trust


As of 23rd March 2020 the Government released new guidance around COVID-19 requesting that everyone stay at home

  • Only go outside for food, health reasons or essential work
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

For further details on this new guidance please see here

COVID-19 (Coronavirus) has now been confirmed in Northern Ireland. For accurate and up to date advice and
guidance please see the Public Healthy Agency’s guidelines here

Northern Ireland now has full access to the NHS 111 helpline service on COVID-19 (Coronavirus).
Callers should press 1 when they are advised.

 Or why not WhatsApp with your COVID-19 question’s? To use the free Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and message the word ‘hi’ in a WhatsApp message to get started.


The Government released their plan for the period of mid- March to mid- April on the 19th March 2020,  read it here.

The Department of Health has launched a new Covid-19 NI information app

The new app is dedicated to providing people across Northern Ireland with immediate advice and links to vital trusted information, and will be kept up to date as the as the situation with the pandemic evolves. People can ask specific questions through the app with an Advice Search ‘chatbot’ that automatically reviews all the guidance to find a response to match individual queries.  The app is available to all individuals who are currently residing in Northern Ireland and you can use it to get advice for yourself, or on behalf of someone else you would like to help.
To download the Covid-19 NI app—search for Covid-19 NI on the Apple app store and on Google play.


Should you currently be feeling distressed or overwhelmed with the current situation please note that people in Northern Ireland can call Lifeline on 0808 808 8000

Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair.
No matter what your age or where you live in Northern Ireland, if you are or someone you know is in distress or despair, Lifeline is here to help.