Key People

Here you can get to know better some of the key people that work throughout the Patient and Client Council.

Executive Team

Vivian McConvey – Chief Executive
            Vivian qualified as a social worker in 1987 and has worked with vulnerable children and families predominately within the 3rd Sector. A recurring theme in her work has been promoting meaningful engagement in decision-making through full and active participation of service users. In 2012, she established a 5 Nations coalition (5Nations1Voice) consolidating the voice of care-experienced children and young people across Scotland, England, Wales, the Republic of Ireland and Northern Ireland. Working to assist care-experienced children and young people to change the narrative through sharing their stories, she is most proud of the introduction of Care Day in 2016.   She has worked internationally assisting social workers and young people to design and implement service user led models of practice.
Jackie McNeill – Head of Development and Corporate Services

Jackie McNeill began her career in marketing within the private sector before moving to health and social care, where she has worked for over 20 years.  On moving into the public sector she initially supported people through the HSC complaints process and with the inception of the Patient and Client Council in 2009 she undertook a new role to encourage people to get more involved in health and social care decisions.  Jackie was the successful runner up for the Institute of Health Care Awards as Developing Manager in 2012.

In 2014, she became the Involvement Services Programme Manager for the PCC, looking after 3 core programmes namely, personal and public involvement activity, the PCC Membership Scheme and the Bamford Monitoring Group (representing local and regional views of patients and carers of people with a learning disability and a mental illness).  Jackie has recently taken up post as the Head of Development and Corporate Services and looks forward to creating impact in a time of great transformational change in Health and Social Care.

Management Team

Management Team

Involvement Services Programme Manager  – Nigel Warburton (Interim)

Tel: 07789554083

Complaints Services Manager – Richard Dixon

Tel: 028 95 363995

Communications and Events Manager – Naomh Cullen

Tel: 07881650166

Research Manager – Colm Burns

Tel: 028 9536 1704

Project Coordinator – Jessica Murray

Tel: 07825632265